Get in Touch with Parcelogy
Have questions about a parcel, business partnerships, or app support? Reach out to our 24/7 team.
24/7 Customer Support
Our support desk operates round the clock to monitor shipments, assist riders, and resolve queries.
Instant WhatsApp Updates
Get automated tracking alerts directly on your phone after booking.
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Got Questions? We Have Answers
QHow fast is Parcelogy parcel pickup?
For intra-city express bookings in major metros like Delhi NCR, Mumbai, and Bengaluru, our rider arrives within 15-30 minutes of booking.
QHow does the OTP delivery verification work?
When a parcel reaches the drop location, a 4-digit OTP is sent via SMS/WhatsApp to the recipient. The rider enters the OTP to complete delivery.
QCan I schedule a parcel pickup for later?
Yes! You can choose instant pickup or schedule a specific time window for later today or tomorrow in the Parcelogy app.
QWhat if I need corporate/bulk shipping rates?
We offer dedicated business portals with volume discounts and GST invoicing. Contact admin.parcelogy@gmail.com for enterprise setup.